trek bikes: skyland town center’s featured retailer

January 23, 2025

Key Takeaways

Trek Bikes at Skyland Town Center is well-known for its excellent service and active participation in the community.
Its accessible location with plenty of parking makes it easy to reach for all DC residents.
It offers a wide range of services, including bike repairs for all brands and models.
It organizes weekly themed rides, helping to build a robust cycling community.
The store was opened with a mission to create more cycling opportunities for underserved populations.
Its online shopping with in-store pickup offers customers convenience and simplicity.

Discover the Ideal Bike Shop for Every Cyclist

When selecting a bike shop, every cyclist looks for a combination of convenience, knowledge, and community. In Washington, D.C., Trek Bikes at Skyland Town Center has become a favorite for both experienced cyclists and beginners. With its convenient location, knowledgeable staff, and wide array of services, it shines as a go-to destination for bike lovers – experienced and novices alike.

Skyland Town Center’s Trek Bikes is a Premier Destination in DC

Skyland Town Center’s Trek Bikes isn’t just a store; it’s a must-see. Whether you’re in the market for a new bike, require a tune-up, or are interested in joining a community ride, there’s something for everyone at this location. The combination of top-tier products and a friendly environment makes it a new DC landmark for anyone with an interest in biking.

Come for the Mix of Ease, Knowledge, and Fellowship

In addition to providing first-rate products, Trek Bikes at Skyland Town Center offers a space where bikers can feel comfortable. The workers here are not just staff members; they are devoted bikers from the community who take the time to learn and understand what each cyclist needs when they come to the store. The result: patrons feel understood and appreciated.

“The ultimate resource for all things bike-related. Southeast’s first Trek store is excited to serve the community and further their mission to give the world the opportunity to ride bikes, have fun, and feel good.”

What Trek Stands For

Trek Bikes operates under a strong set of principles that influence every part of their business. These principles are seen in their products, their service, and their community involvement. Knowing these principles helps to understand why Trek Bikes is a leader in the industry.

Quality is Key

At Trek Bikes, quality is never compromised. The materials used in their bikes are top-notch and their staff are experts in their field. Every detail is meticulously looked into to make sure that the quality of their bikes is nothing short of the best. This dedication to quality is what keeps their customers loyal and is a significant factor in their success.

Putting Customers First

Trek Bikes puts their customers first in everything they do. They listen to their feedback, anticipate their needs, and always aim to go above and beyond. This customer-first approach helps them build strong, lasting relationships with their customers, fostering trust and loyalty.

At Trek Bikes, the team is well-prepared to offer individualized service, making sure every customer is treated with the respect and attention they deserve. This commitment to customer happiness is a core part of their business values.

Commitment to the Environment

Trek Bikes cares deeply about the environment and is dedicated to minimizing their ecological footprint. They are mindful of where they source their materials and make a conscious effort to be green in their stores. Trek Bikes is a trailblazer in environmentally-friendly business practices.

Trek Bikes’ commitment to sustainability is not only about preserving the environment but also about creating a better world for future generations. The company believes that every little bit helps in the quest for sustainability, and they are committed to making positive changes wherever they can.

Fostering Togetherness

Trek Bikes is centered around the idea of community. They view cycling as more than just a sport, but as a means to unite people and cultivate strong, supportive communities. This philosophy is reflected in their community rides, events, and collaborations with local organizations.

Trek Bikes has built a community where bikers can come together, share their stories, and support each other. Their dedication to fostering this sense of community is a core part of their mission and a big reason why they have been so successful. Learn more about their community initiatives at Trek – Skyland Town Center.

“Whether you’re looking for a mountain, road, or electric bike, or shopping for an adult or a child, Trek has you covered for all your biking needs.”

Why This Trek Location Stands Out

A Commitment to the Community

The Skyland Town Center Trek Bikes is the company’s first store opened through Trek’s All In Development program. Trek describes the initiative as “an in-store bike tech program that consists of a nine-week curriculum designed to help students develop useful skills that lead to a job at a Trek retail store and a bright future within the Trek ecosystem.”

Skyland is run by local advocate and Store Manager Keith Jackson, who has worked to turn the shop into a safe space for local youth. Jackson has hosted a variety of rides out of the shop, used the space for local National International Cycling Association (NICA) meetups, and has taken the opportunity to educate the surrounding community on the health benefits of riding a bike.

Skyland Trek prides itself on a diverse environment in the store, staffed by locals, so people of color can walk in and immediately feel like they belong.

Meet the Manager: Keith Jackson

Keith Jackson, the manager of Trek Bikes at Skyland, has been a fixture in the DC bicycling scene for a decade. He’s owned his own cycling company and has been involved with Gearin’ Up Bicycles, a Washington, D.C. nonprofit bicycle shop and bicycle mechanic workforce development programs for youth from underserved communities around the metro area.

Keith has co-taught a bike tech program at DC’s Dunbar High School, with a curriculum modeled after Trek’s All In Development Program, an in-store apprenticeship that teaches kids essential bike maintenance skills that could one day lead to a job in the cycling industry.

In this role, Keith visited the classroom-turned-bike-shop weekly to teach a brief lesson and look over bikes that had been worked on during the previous class earlier that week. The group inspected each bike and discussed what went wrong and what needs to be fixed. Other topics include Bike Parts 101, wheel basics, flat repair, how to build box bikes, and more.

At Skyland, Keith has worked to create a welcoming space for all area residents, whether they’re experienced cyclists or newcomers who haven’t had the resources to fully explore cycling opportunities in and around DC.

Among Keith’s initiatives is organizing and hosting regularly scheduled bike rides throughout different parts of DC, through Trek or in collaboration with local bicycling groups.

No More Parking Worries

Forget about the frustration of driving up and down crowded streets to find parking in D.C. When you visit Skyland Town Center, you’ll discover the free dedicated parking garage with plenty of spaces so you can concentrate on finding the perfect bike or gear.

Experience the Town Center

Skyland Town Center isn’t just a place to buy a bike; it’s a place to be. With a wide variety of dining and shopping options, you can get all of your errands done here in one stop. The lively atmosphere adds a whole new layer to the experience, making it more than just a trip to the bike shop.

Unparalleled Service and Knowledge

The staff at Trek Bikes are second to none in terms of their expertise. They are not only knowledgeable, but they also have a genuine passion for cycling. This guarantees that every customer gets the best advice and service specifically suited to their needs.

Approachable and Skilled Staff

Trek Bikes prides itself on having approachable and expert staff. They make it a point to understand the needs of every customer, guaranteeing that everyone walks away with the perfect bike, accessory or service. This tailored service is a signature of the Trek experience.

Expert Bike Repairs for Any Brand

No matter what bike you ride, Trek Bikes has you covered with a full range of service options. Their expert mechanics can handle any repair or maintenance job on any brand of bike, so you can always ride with confidence.

Spring Kickoff with Weekly Themed Rides

When the weather starts to warm up, Trek Bikes begins hosting weekly themed rides. These events are a great way to see the city and meet other people who love biking. They are open to all skill levels, so anyone can join.

Discover the City with Other Bike Lovers

These rides give you a chance to see the city from a whole new angle. Whether you’re new to D.C. or have lived here for years, you’ll find new paths and secret treasures. It’s a great way to keep fit and make new friends.

Creating a Community and Staying Fit

Trek Bikes at Skyland Town Center is not just a bike shop, it’s a hub for a thriving biking community. Their weekly themed rides are more than just a workout, they’re an opportunity to connect with others who share a love for cycling. It’s this sense of community that keeps people coming back, not just for the rides, but for the connections and friendships they make along the way.

These rides are designed to accommodate all skill levels, making sure everyone feels included. Whether you’re a beginner just getting your bearings on a bike or an experienced cyclist looking for a challenge, there’s a place for you. These events showcase Trek’s commitment to inclusivity and fostering a sense of community.

Choose Your Shopping Style: In-Person or Digital

With the hustle and bustle of modern life, options are everything. Trek Bikes gets it and provides the choice to shop either in-person or online to their customers. This method makes sure that anyone can get to their offerings in the manner that works best for them.

Shop Online and Pick Up In-Store

If you’re a fan of online shopping, you’ll love the convenience that Trek Bikes offers. You can shop their wide selection of inventory from the comfort of your own home, pick out what you want, and choose to pick it up in-store. Not only does this save you time, but it also gives you the opportunity to get expert advice from the in-store staff when you go to pick up your purchase.

Trek’s unique hybrid shopping model offers the ease of online shopping with the personalized service of in-store visits, demonstrating their dedication to customer satisfaction.

Convenient Shopping Experience

Trek Bikes offers a convenient shopping experience with its user-friendly website. It’s easy to find what you’re looking for, and the detailed product descriptions and expert reviews help you make the best possible buying decisions.

Furthermore, the store’s layout is designed for easy navigation, making sure you can quickly find what you’re looking for. Whether you’re shopping for a new bike, accessories, or apparel, Trek Bikes makes the process simple and fun.

4.9-Star Rating: A Testament to Customer Trust

At Trek Bikes, they put customer satisfaction first, and it shows in their outstanding 4.9-star rating. This high rating reflects the quality of their products and services, as well as the commitment of their team.

Customers regularly commend the informed and amicable staff, the broad scope of items, and the remarkable service they get. This degree of trust and fulfillment is what separates Trek Bikes from other bike shops in the region.

Excellent Reputation Among Bike Enthusiasts

Trek Bikes has earned a name for itself among bike enthusiasts for its dependability and high-quality products. Bike riders value the meticulousness and consideration that is given to every transaction. This reputation is founded on years of steady performance and a true love for biking.

Consequently, Trek Bikes has established itself as a reliable brand in the industry, attracting customers from all corners of D.C. and beyond. This credibility is not gained overnight, but Trek Bikes has earned it through tireless effort and dedication to quality.

Make a Day of It at Skyland Town Center

Skyland Town Center is more than just a shopping center – it’s a lively community gathering place. While you’re at Trek Bikes, why not check out the rest of the area? With a variety of dining, shopping, and entertainment choices, there’s something for everyone.

Skyland Town Center is built with walkability in mind, making it a breeze to meander from one place to another. Whether you’re grabbing a fast meal, treating yourself to some shopping, or taking in a film, Skyland Town Center provides a vibrant setting for your day out.

Great Food, Shopping, and Fun

Once you’ve bought your new bike or had it serviced, why not reward yourself with a meal at one of the many eateries? Whether you’re after a quick bite at a cafe or a full meal at a restaurant, there’s a range of food options to suit any taste. It’s the ideal way to recharge after a day of biking. For more details on where to shop, visit Skyland Town Center.

Shoppers will be delighted to find a variety of stores that offer a range of items from clothing to home decor. The wide selection guarantees that there is always something new to explore, making every trip a unique and thrilling experience.

A Bustling, Strollable Neighborhood

The design of Skyland Town Center invites discovery. With walkable routes and welcoming communal areas, it’s simple to while away a day meandering about. The lively ambiance, together with the handiness of having everything under one roof, renders it a popular hangout for both residents and tourists.

Final Thoughts

Ultimately, Trek Bikes at Skyland Town Center is more than just a bike shop; it’s a pillar of the D.C. cycling community. With its top-notch service, informed staff, and dedication to quality, it’s a place where every cyclist can feel welcomed.

If you’re a longtime cyclist or just getting into the sport, Trek Bikes has everything you need, from products to services to a supportive community. Their commitment to keeping customers happy and building a strong community makes them a standout in the field.

Come to Trek Bikes for the Best in Convenience, Expertise, and Community

Don’t miss out on a chance to see Trek Bikes for yourself. Stop by their shop at Skyland Town Center to check out their extensive selection of bikes and gear, take advantage of their expert knowledge, and join a vibrant community of cyclists.

Participate in a Themed Ride or Book a Service

Join the themed weekly rides to experience the city with other bike enthusiasts. It’s a fantastic opportunity to keep fit, make new friends, and find new routes. Furthermore, book a service to keep your bike in the best possible shape, allowing you to get the most out of every ride.

Commonly Asked Questions

These are a few questions and answers that will help you get the most out of your visit to Trek Bikes at Skyland Town Center.

What can Trek Bikes do for non-Trek bikes?

Regardless of the make or model of your bike, Trek Bikes can provide a full range of services. Their expert technicians can do everything from simple tune-ups to more complicated repairs, so you can always be sure your bike is ready to hit the road.

Here are some of the services we offer:

Fixing and adjusting brakes
Changing and tuning gears
Truing and replacing wheels
Cleaning and lubricating chains
Complete bike overhauls

Stop by the store or get in touch to book a service appointment.

How do I participate in the themed weekly rides?

Participating in the themed weekly rides is easy and open to all. You can register by visiting the shop or checking their website for future ride schedules. These rides are suitable for all skill levels, so everyone is encouraged to participate.

Visit the Trek Bikes website to see the most recent schedule of rides.
Stop by the shop to register and learn more.
Make sure to bring your bike, helmet, and a positive attitude for a great ride.

This is a fantastic opportunity to see the city and connect with other bike lovers.

What are the store hours and location details?

Located at Skyland Town Center, Trek Bikes is easy to find and has plenty of parking. Here are the details you need:

Location: 2227 Town Center Dr SE, Washington, DC 20020

Business Hours:

We are open from 10:00 AM to 7:00 PM, Monday through Friday.
On Saturdays, we are open from 10:00 AM to 6:00 PM.
We are also open on Sundays from 11:00 AM to 5:00 PM.

Drop by during these times to check out what we have to offer.

Is in-store pickup available for online purchases?

Absolutely, Trek Bikes provides the option to shop online and pick up in-store. You can take your time looking through their vast online selection, buy what you want, and then collect it whenever it suits you.

This is how it functions: Visit the Trek Bike Shop at Skyland Town Center for a hands-on experience.

Follow these steps to shop at Trek Bikes:

Go to the Trek Bikes website and look at their products.
Pick out what you want and put it in your cart.
When you check out, select the option to pick up in the store.
Wait for a message telling you your order is ready to be picked up.
Go to the store to get your items and get help from their staff.

This way of shopping is a mix of easy online shopping and helpful in-person service.